Worldwide Access
Wherever life takes you, your Credit Union is there. Conveniently access your money from more than one million ATMs worldwide anytime. Check your balance by text message anywhere. Manage your money by online or telephone banking anyplace. Feel secure knowing that you are more than a Credit Union customer, you’re an owner.
ATM Access: Over 1 million Credit Union ATMs worldwide provide access to your finances. Over 2,300 no-fee ATMs across Canada are accessible on the AccuLink® and THE-EXCHANGE® ATM networks.
Online Access: Access your accounts 24/7 with online banking – from anywhere the internet is available.
Telephone Access: 24/7 access to your accounts is just a phone call away.
Mobile Access: Text your Credit Union while on the go to check your balance anytime.*
*Mobile banking available at participating Credit Unions.
Credit Union Location Access: Over 160 Credit Union locations are connected with Inter-Credit Union Services. That means you can access your accounts from any Credit Union in Atlantic Canada.
At your Credit Union, you’re in control.
Credit Unions are unique from other financial institutions in that we are not owned by shareholders, we’re owned by you, meaning our efforts are focused on serving your needs. The result is a relationship based on a common goal; your financial success.
Credit Unions offer a complete range of money management products and services, but it is our customer-owned relationship that defines us.
Strength in numbers
Credit Unions form the nation’s largest network of financials institutions.
Credit Unions serve 5 million Canadians with combined assets over $106.4 Billion
Focus on Serving You.
Credit Unions rank with Canada’s top financial services providers.
The Credit Union system received six top placements among all financial institutions in the 2008 Synovate Customer Service Index (including the “Big 5” chartered banks) in:
• Customer Service Excellence
• Values My Business
• Branch Service Excellence
• Financial Planning and Advice
• Recommend to Friends and Family
• Telephone Banking Excellence
This is the fourth year in a row the we received the highest score for overall Customer Service Excellence and Branch Service Excellence among all financial institutions in the retail banking sector.
Knowledgeable Staff Offer the Products & Services You Need
Credit Union employees are Owners too, so they understand what’s important to you. Complementing Credit Union expertise are a number of nationally based, Credit Union owned companies, specializing in the areas of mortgage, trust, insurance and wealth management.
Community
Credit Unions are owned by the communities in which we exist. Did you know that every Credit Union’s board of directors consists of members of their community? As a community-focused organization Credit Unions understand what’s important to our communities. You see it in the products and services we develop and the way we give back.
Secure
Your deposits are secure with your Credit Union. Credit Unions partner with the Credit Union Deposit Insurance Corporation (CUDIC). The role of CUDIC is to provide deposit insurance for Credit Unions and Caisses Populaires in Canada. CUDIC protects depositors by providing an effective and efficient system of deposit insurance and loss prevention through the regulatory powers in the Credit Union Act.
